Summary of benefits

Your protection

TUI Travel PLC is committed to ensuring that customers can book their holidays with complete confidence and peace of mind. This covers responsible pricing and all necessary safeguards in the booking process and rigorous health and safety standards in resort. We are the market leaders in delivering holidays that meet government and industry guidelines to protect our customers’ interests.

Excess waiver

To provide the best value cover possible, this policy includes an 'excess', similar to most other policies. This is the amount that you will need to pay off any claim under listed sections of the policy. You can purchase an excess waiver in addition to your policy which would allow you to recover the full value of a validated claim. The charge for this is listed per premium.

Off piste skiing

Off piste skiing is only covered when you are officially accompanied by a guide.

Medical cover - up to £10,000,000

Worldwide expert medical, emergency and repatriation services (£75 excess per claim, per incident, per person).

Personal accident - up to £30,000

Ski packs - up to £250

If you lose your lift pass, ski school ticket or hired ski, board or boots.

Luggage ski/snowboard equipment and personal effects - up to £2,000

Covering accidental damage or loss of personal luggage, ski, snowboard equipment or money. Maximum £500 personal money (£75 excess).

NB. This section includes cover for your own ski equipment. If your own ski equipment is accidentally lost or damaged, it is covered for up to £500 to cover loss or damage to skis, snowboard, sticks, boots and bindings (maximum any single article £250). Also, if you have to hire skis because your own are lost or damaged, the policy includes up to £150 towards hiring skis. (All at £75 excess).

Delayed departure - up to £200

Compensation of £20 for every 12 hour delay and with a maximum of £200. Covering delay in departure from the UK and including departure from resort on return journey.

Missed departure - up to £1,000 (nil excess)

For air, coach and train passengers. Covers additional accommodation and travel expenses necessarily incurred as a result of the insured arriving at the departure/return port or airport too late to join the service on which to travel, as a direct result of failure of public transport services, or due to an accidental or mechanical failure of the car in which the insured is travelling.

Loss of passport - up to £500 (nil excess)

This covers reasonable additional travel and accommodation costs incurred abroad to obtain a replacement passport.

Cancellation and curtailment- up to £10,000

Due to death, injury or illness of the insured person, close relative or travelling companion, or due to redundancy or jury service, (£75 excess per claim, per incident, per person).

Personal liability - up to £2,000,000

Legal liability for accidental injury to third person or damage to the property of third parties.

Legal expenses - up to £25,000

Cover for legal expenses in pursuing compensation or damages due to death or personal injury incurred during holiday.

Wedding extension cover - £30 per couple

This must be added as an extension to the Crystal policy: